AI-assisted used & salvage parts marketplace

Warranty & Returns

CarTruckPart.com is a marketplace. Warranty and return terms are set by each seller and shown on the listing—here's how to check coverage and resolve issues.

Set by the seller

Each listing states its own warranty and return terms—from as-is to a defined coverage window.

Check before you buy

Read the warranty/returns section, condition grade, photos, and description. Ask the seller if anything is unclear.

We help if it goes wrong

If a part isn't as described, contact the seller first—then reach us and we'll help mediate.

What to check on every listing

The stated warranty window and what it covers (if any)
Return eligibility, time limit, and who pays return shipping
Condition grade, mileage (if applicable), and clear photos
Fitment details—verify against your VIN and options
Whether the part ships or is local pickup only

Problem with an order?

Contact the seller first—if you can't resolve it, we're here to help.

Warranty FAQ

Do parts come with a warranty?

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It depends on the listing. CarTruckPart.com is a marketplace, so warranty and return terms are set by the individual seller and shown on each listing. Always check the listing details before buying.

Where do I find the warranty for a specific part?

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Open the listing and review the warranty and returns section, along with the condition grade, photos, and description. If anything is unclear, contact the seller before purchasing.

What if a part is not as described or arrives damaged?

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Start by contacting the seller through the listing. If you cannot resolve it, email us at support@cartruckpart.com with your order details and photos and we will help mediate.

Are returns guaranteed?

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Returns depend on the seller and the specific listing. Some sellers offer returns or exchanges; others sell as-is. Review the return terms shown on the listing before you buy.